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Voice that holds the conversation

We design and build voice systems
that move the task forward.

Built to listen, adapt and act.

Inside the voice runtime

1 / 6 · Listen0%

CallerWaiting for the caller…

AssistantListening…

Execution layers One shared clock

Caller / audioInitial request
Streaming STTPartials
MemoryPrefetch
AffectProsody + text
Prompt / toolsv1 prompt
Model / actionv1
Speech / surfaceStream reply
Inspect this momentReady to listen.

Play a turn, or scrub to inspect the work at any point.

Request
Change the appointment
Context
Afternoon preferred
Caller / audio
Initial request → Revision
Streaming STT
Partials → Update
Memory
Prefetch → Reconcile
Affect
Prosody + text → Reassess
Prompt / tools
v1 prompt → v2 prompt
Model / action
v1 → v2
Speech / surface
Stream reply
Step 1 / 6 · Listen0%
Caller

Waiting for the caller…

Assistant

Listening…

Request
Awaiting input
Context
Queued
Revision
Queued
One turn / parallel work0%
StartRevision / handoffTurn closed
QueuedActiveCompleteDiscarded

Relative timing, slowed for inspection. Bars share one clock; overlaps show concurrent work.

Ready to listen.

Play a turn, or scrub to inspect the work at any point.

Voice experiences
that keep it real.

Emotion sensing

Emotion sensing

Use tone and context to guide the response.

Persona mirroring

Persona mirroring

Adapt pace and formality within a consistent identity.

Adaptive visual UI

Adaptive visual UI

Bring the right card or form into the conversation.

Dual graph memory

Dual graph memory

Keep session context connected to relevant knowledge.

Built for conversations
with something to do.

01 /

Appointment booking

Book a visit. Details captured as you speak.

02 /

Property enquiry

Qualify a buyer. Shape a shortlist.

03 /

Table reservation

Take a booking. Hold the details that matter.

Talkspace voice intake and therapist matching experience
Selected voice project / Talkspace

A more human way
to book care.

Voice intake, therapist matching and appointment booking, brought together in one conversation.

View case study

Voice AI / Questions

Frequently asked

What kind of voice AI does Nester Labs build?

Production voice agents that handle real calls: intake, triage, scheduling, booking and routing. Each system is designed around turn-taking, interruption, silence and escalation, so the conversation moves the task forward.

How fast do your voice agents respond?

The pipeline is designed for sub-second end-to-end latency, with smart turn detection and barge-in handling so callers can interrupt naturally and the agent yields.

Can your voice agents detect emotion?

Yes. Emotion sensing weighs audio prosody with text sentiment to catch frustration, hesitation and distress. Persona mirroring then adapts tone, pace and formality to each caller, and escalation paths hand the call to a person when needed.

Which voice and model providers do you work with?

Speech and telephony including Deepgram, ElevenLabs, Whisper, Cartesia, Resemble, LiveKit, Pipecat and Twilio. Models from OpenAI, Anthropic, Google, DeepSeek and xAI. Memory layers with Zep, Graphiti, Neo4j, Mem0, Postgres and MongoDB.

Can you build voice AI for regulated industries such as healthcare?

Yes. We build HIPAA-aware workflows with auditability, retention controls and governed escalation behaviour.